My husband and I went on a Saturday about 5pm. We'...

My husband and I went on a Saturday about 5pm. We've been before and had great food, but service has been a bit slow. And this time it lacked any ambience. We were sat downstairs and it was draughty and cold which made us want to hurry up and leave. Also the food was average. Shame because we've had some good meals here in the past.