We stayed at this hotel the week/weekend of April ...

We stayed at this hotel the week/weekend of April 9-12, 2015 for a convention, which there were at least 350 attendees. I have no clue how the hotel conned the convention planners into using their facility! To begin, check in was at 4:00 P.M.; however, our room was not ready by 5:30, so they switched our room. Gulf view is actually roof view. You cannot hear the ocean. You hear the fans from the roof top that your room overlooks! The lamp shades in our room had water stains. The phone did not work. The safe did not work. The shower was tiny, and I am a small person. The entire room had an overall nasty feel, perhaps from the mildew odor. I was ready to leave upon my arrival. The only reason I stayed was for business contacts. The food served at our reception was not chewable. My husband almost choked on it, and had to spit it out. The staff was rude and uncaring. The bathroom had busted tile on the floor, and you couldn't even place a razor in the shower without it falling. There was no place for shampoo, etc. There was only one coffee cup in the room! Two of us could not stand comfortably in the bathroom to brush our teeth! Some of the attendees were forced to move from a suite into another regular room during their reserved stay because this Hilton booked their room to someone else! This is a Hilton! We expected Hilton quality and certainly did not get it. The room we stayed in was at best, a $50.00 a night room, and this hotel is not event worthy.