Disclaimer: the young people who make the calls ha...

Disclaimer: the young people who make the calls have only ever been lovely. My issue is with the company's management style/customer service/ethics.

I give to around 6 or so charities on a monthly basis, so every year I get tax time calls and recently when I lost my debit card, when one of the charities (won't say who as I don't want them brought into this!) called me back (via 2evolve) to get new details and bring me back on as a regular donor, I was more than happy to continue giving $10/month. But this small amount wasn't good enough apparently - the person I spoke to was lovely but the manager on the phone who jumped on to try and convince me it had to be $20 could not have been more rude, and actually turned down my $10/month offering and basically hung up.
So I did some research and it turns out that this 2evolve company apparently don't get paid if they get donations less than $20/month but can still accept them - and yet they didn't feel the need to accept mine! Just goes to show that they don't give a damn about the money my support could have given the people the charity benefits (as it has for the past 4 years), as they wouldn't reap a reward for it.
Sidenote: when you call back missed calls, there's no way to tell which charity they were calling on behalf of, and no matter how many times I say I'd rather give regularly than be hounded every tax time, their system apparently has no way to make this note on my file on each charity of mine they represent. Not good customer service!