Ky'la Sims

Review of Purdue West Pizza Hut

I am rating this store 1 star due to poor service ...

I am rating this store 1 star due to poor service on behalf of the actions of the front team members. I ordered my food online through the app. I went inside to pay for my order accompanied by my dad and was asked to wait a few moments until our order was finished. Inside the store there was not anyone at the front. I watched to see if our order was finished and saw no one come up to the front with our food. Another lady was waiting as well and her food was brought up. When Peter (the only person to acknowledge us) saw my father and I sitting he asked about our order and went to check on it. Our order he found was in the front case ready for carryout and had been there since we had stepped foot in the store. Mind you we were in there waiting for 20 minutes, our food had been sitting for 20 minutes! I write this as an open thank you to Peter (a white man) for acknowledging us (black customers) in your store. However, the strong dislike was very obvious on behalf of the staff. For those of you reading, your experience may be different than ours and I hope you never have to face this type of discrimination. Peter your acknowledgement of us (paying customers) was greatly appreciated. Peter deserves 5 stars, but your store has received 1 star from me.