Olivia Herbert Review of Intercontinental Berchtesgaden...
We stayed for the second time in this beautiful ho...
We stayed for the second time in this beautiful hotel. The location and the view of course make the hotel special, but the service, the offer, the beautiful rooms but especially the staff give the hotel that special something. It was a beautiful and unforgettable stay! The welcome at the front desk by Lina was incredibly friendly, warm and accommodating. The pool and the child care as well as the incredibly great breakfast were for us the absolute highlights! And when I thought it could not get better, I got a spring massage from Ivona! A dream! I have visited many hotels (also worldwide) but here luxury meets customer-friendliness and perfection. What made it so perfect for us or our daughter was the great offer of child care. Vanessa is attentive, motivated and takes time for each child. Our daughter felt really well! The kids are really allowed to experience a unique hotel experience here. From the children's bathrobe, children's slippers, a private podium at the front desk, a small collection of welcome gifts and the great children's menu at breakfast, the kids are really treated like real guests. I would like to highlight the staff here again. All are very friendly, attentive, accommodating and give the house a special touch and heart. It was a concern for me to write this review, because I would recommend this hotel to anyone! Many thanks to the great team and we will hopefully be back soon!
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