Great sales staff... TERRIBLE service!! Don't let...

Great sales staff... TERRIBLE service!! Don't let the "we're open until 10" fool you. I called to schedule an oil change and state inspection and they insisted they don't do them after 3pm. Last time I called and wanted them to look at something, they couldn't look at a "problem like that" after 3pm.. Asked about a loaner vehicle so I could leave my 2015 vehicle there and still get to work... Was told they don't have loaners, but Enterprise was on site if I needed to rent a vehicle..
I asked if I could drop my car off for the day as a walk-in for a state inspection and was told they won't get to it today so it will just sit there until tomorrow. They do NOT try to work with you. EVER!! I regret buying my vehicle from there. Stay away!