blue boy

Review of Hilton Queenstown Resort & Spa

Have not stayed at Hilton Queenstown but have visi...

Have not stayed at Hilton Queenstown but have visited many times for different reasons. Have a nasty view for a surprising large amount of rooms (concrete retaining wall) the lobby is poorly lit and often found staff to be distant and dismissive. On one occasion I walked around lobby area for nearly 10min before a staff member approached and asked if I needed help which has never happened to me in a five star or even four star hotel.