C

Colette Siner
Review of Rancho Valencia

3 years ago

We enjoyed our get-away on this lovely property. H...

We enjoyed our get-away on this lovely property. Highlights included or fabulous Olive Grove suite with private jacuzzi and steam shower, delicious fresh squeezed orange juice delivered to our for every morning and an excellent spa area & services. While overall our visit was certainly 5-start there were a couple less desirable moments. First the spa area pool felt more like a Vegas hotel club by the end of the afternoon with louder music and a few roudy guests (this was only the case one afternoon, but was unexpected and not ideal). We also felt a few of the staff, while friendly, wasn't very responsive; for instance we had arranged for a golf cart and confirmed the plan but they never showed up. Similarly, when along for dinner recommendations off property the reply was lackluster and they failed to mention fair traffic that made our 15 minute drive over an hour. All in all our experience was lovely and I will certainly recommend this resort to friends and family.

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