Jonathan Augustin

Review of Freedom Paper

Unreliable, scammers, beware! I ordered from this ...

Unreliable, scammers, beware! I ordered from this company because I heard they were a black owned business, in addition to getting scarce necessities, this was a plus.

I waited for a long time. Since there is a crisis occurring it was understandable that things would be slow, but after sending out an e-mail, I heard nothing. The least a company can do is reach out to their customers to let them dismiss any fears or uncertainties, this is customer service 101.

I then went on Instagram where I saw they were answering customer questions from hoardes of people who did not receive their orders. They told me to wait a few more days, I did that. Then they told me to wait some more, I did that too, then they stopped responding altogether.

I see why there are countless social media groups declaring them scammers and BBB claims filed against them.

I plan to file a claim dispute with my banking institution.