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Sebina Selak

4 years ago

This hotel is a nice hotel. Service is ok. Unfortu...

This hotel is a nice hotel. Service is ok. Unfortunately 90% Russian is spoken here and it was very annoying that one was always addressed in Russian. The rooms are large and sauber.Beim check out (only "the cards / keys please" and that was it!) Very cold farewell not even a good trip desired. Very unprofessional for a 5 star hotel.
Pesonal needs to be better trained / friendliness.

A good or bad image of the hotel and the last impression always leaves the staff at check out.

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