So where do I begin... if your reading through the...

So where do I begin... if your reading through the fellow 1 star reviewers and need just the little bit more reassurance why it would be a terrible idea to purchase from this company here it is. Long story short I feel it appropriate to call my big toe clever than this company. I will explain. So upon purchase of the spa I set it up excited and ready to relax. Little did I know this whole experience wouldn t be further from the word! Within 3 weeks of the spa working as it should I went to have a relaxing evening, took the lid off, jumped in to immediately discover it was ice cold. After some confused I noticed there was an error message on the display. This turned out to be a ruined motor. After days of trying to contact this shocking excuse of a company I got a collection slot, it was taken away and returned to a depot 27 miles away from my house meaning I had to collect it. Irritating but not the end of the world, I had the spa back, all was well. So I thought. I set it back up, filled it up, waited a day and it all seemed fine... fast forward 3 ish months. Freezing cold... again.... this time no message, no clue what the issue is, just a freezing cold inflatable inconvenience.. I have since emailed these jokers 13 times with the same copy and pasted response due to these unprecedented times our workshop are beind on work and will contact you when your spa is ready for collection . 6MONTHS LATER IM STILL WAITING!!! Lockdown was only 3?! How many spas are breaking if it has created this much work?!?!?! I ve threatened trading standards the lot!. If someone is able to take legal action on these morons be my guest because they don t deserve to to be trading! The May aswell turn off their email account just like they ve turned off their phone line!
Bit of advice for anyone reading, but a Lay-Z-Spa instead, save yourself the hassle.