R

I signed a lease on 12/18/18 in anticipation I wou...

I signed a lease on 12/18/18 in anticipation I would be attending KU this fall. Due to a medical condition, I was unable to return. I have been tryng to sublease my unit but have been unsuccessful. I have reached out to the complex manager numerous times in the past couple of weeks regarding charges I should not be charged for since the unit is empty and will remain empty until I find a tenant. 1. I am being charged $12.95 per month for renters insurance for an empty apartment. The complex manager and indicated she would reverse the 2 fees and halt all future charges but nothing has been done. 2. I am currently being charged a service for utilities which should not be charged to me since the apartment is empty and I have not authorized any utilities to be turned on in the unit. 3. I am being charged a redecoration fee for new construction that I am not living in. I should not be charged this fee since the apartment will be empty for the entire year. I finally subleased the empty apt. and Trinity is delaying my refund. Poor customer service and horrible tenant experience.

Comments:

No comments