The only reason why this resort doesn't get 5 star...

The only reason why this resort doesn't get 5 stars is because of the food but since it is so close to town that minor detail is irrelevant. if i could give it 4.7 I would.
I got there earlier than check in time and they checked me in right away. I got to the room, it seemed warm..I like to sleep in a freezing room. They immediately sent someone up.
After he left the front desk called to make sure he solved the problem but I had to wait a while til it cooled off so I went to the pool. I got back to the room and it still felt warm so they sent up another service guy and since they were unable to get it to the temperature that i am comfortable with they changed my room. The switch was quick and painless. They were extremely understanding and nice.
Location-15-20 minutes from Malecon so convenient for shopping and eating.
Pool....Gorgeous, perfect temperature, lovely view of the beach. I had absolutely no problem getting a chair..there were tons. 2 for 1 drinks for happy hour...very inexpensive and not watered down which is uncommon in these resorts.
Rooms...immaculate, bed was so comfy, would have liked a few more English channels but no biggie..it is Mexico!
I was also waiting to be harassed by Timeshare reps..this NEVER happened as many stated in other reviews. All I received was a note saying to stop by regarding some freebies..I assumed this was when they try to sell you so i just ignored it.
Room Service: Was in the mood for something sweet and didn't like the restaurant options so i ordered room service. Had a yummy ricotta cheesecake which came in 15 minutes
I was only there 3 nights but I enjoyed every second and would definitely go back!
Stayed March 2015