I purchased a voucher on living social for a stay ...

I purchased a voucher on living social for a stay at the hotel Derek in hopes of enjoying my anniversary weekend. There were so many issues encountered that made the stay not enjoyable. My first issue was the cleanliness. The entrance to the building from three parking garage had a strong smell of urine when we arrived. we noticed the room had not been cleaned well after the previous guest, it really looked like they made the bed and removed the trash but not much else. there were only a few clean towels (3 total: 1 big towel and 2 face towels) and half used toiletries (there was even the leftover half used bar of soap still on the sink).
My wife called the front desk to request fresh towels and toiletries and was told there is a CVS across the street if we need toiletries and towels would be on the way. The towels never came. We had reservations so we left and upon return there still was no towels. Being that it was late we decided to just call the desk again in the morning. We called at 7 am request towels again. They never came. Another call was placed away 10, they never came. Once again we called at 2 pm, they never came. Finally we called at 4 PM, no one came to clean the room and bring towels until 5 30 pm after my wife called again at 5. Our anniversary dinner was reserved for 645 pm and we needed to get ready but were told we needed to leave the room before they would clean or even give us towels to shower. Once we returned to get ready were noticed the towels requested we placed on three shower floor and were wet. Since we were in a rush to get to our dinner we used the wet towels and rushed out. Now upon our return to the hotel there was a guy just leaving our door and walking up to random doors with a card trying to get into rooms. At this point we were just ready to sleep and get out of there as soon as possible. We could not even do that, at 630 am the fire alarm begins to go off so we had to rush out of the building half dressed and half asleep worrying about our safety. Once it was over we could not sleep and were just ready to go. I went to make some coffee for a little energy while we packed our things. The coffee maker still had an old wet coffee pod from the previous guest inside it, so that was not an option. Even if it had been clean, there was no cream sugar or anything to add to coffee, just 3 decaf pods and some tea bags. This experience was really a continuous nightmare. I can say the only positive experience we had was at the bar. The bartender was friendly, nice and made some outstanding drinks for us. Other than that im not sure how this was supposed to be a 4 star hotel. This place has sanitary concerns, safety issues, poor customer service. We tried to make the best of it, but the entire stay was just a continuous mess. Im not sure I can even Express how disappointed I am with the entire stay. I was really intent on giving my wife a wonderful experience and this did not come close.
Financial I felt it was getting a great deal but reality was completely different.