My husband a severe respiratory issue and severe l...

My husband a severe respiratory issue and severe leg and back pain. He was told to go to D wing at 21.00 for an MRI. He parked and there was no one there and it was not open. He had to walk all the way up the hill to get in. He was told to go there by the woman who phones re MRI. It caused him a great deal of pain and distress. If I was there alone as a woman I would have been most uneasy. Perhaps get you instructions clearer.