Monalisa Monet Review of Omni Hotel Las Colinas
Everything was wonderful until the night before ch...
Everything was wonderful until the night before checkout. The decor is outstanding. The rooms were spacious and clean. Marble flooring and countertops in the bathroom. Everything about how the hotel is constructed and furnished screams high-end vacay locale. Unfortunately, what really mars the entire experience is the staff. They've got the manners and the lingo required to interact with upper-crust polite society down to a tee. But the professionalism and common sense who are granted the most regular access to your room, your belongings, and ultimately even your safety, does not fit the bill! The duck quacks but it dont flap folks! Long story short, if not too late already, if you dont want front desk staff issuing copies of your hotel room key to unauthorized, UNIDENTIFIED persons merely CLAIMING they're supposed to be there, you might want to pick another lodging. You have no idea how scary it is to come back from uncertain adventure in uncharted territory, only to surprisngly find someone you met the day before, undressed and laying in your bed! Then, to top it all off, after "LOSS PREVENTION" does their "investigation", NO police reports NO apprehension of the of parties in question, NO change of rooms, hell THEY DIDNT EVEN BOTHER TO KEY A NEW KEY CARD FORMY DOOR!!! Even an apology woulda bee SOMETHING!!! No, all i got for the wrecklessness and scant disregard for the wellbeing of my person, was a bill for damage down to the room by an individual unauthorized to be anywhere NEAR my room unaccompanied by me! I mean c'mon people!! Thats like hospitality 101 isnt it?? I dare to say they wouldnt even make that magnitude of a blunder at Motel 6.
Omni Mandalay Hotel, Las Colinas. Pack a pistol, you might need it.
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