senthil ramar

Review of TLScontact / UK Visas & Immigr...

Worst customer service ever! Booked an appointment...

Worst customer service ever! Booked an appointment but there is no option to cancel or amend the appointment date in online. When I called the customer service (did it at least 3 different times, one at opening time at 8.30 AM and later 2 more times today), the call was put on hold and after 2 minutes it gets disconnected automatically saying to give our phone number to call back. But they never called back. Also submitted a form to cancel/amend the date, but no response so far. Not sure why they even do it. Horrible service..