j morris

Review of Toyota of victoria

Wish there was a way to give o stars I would. Wan...

Wish there was a way to give o stars I would. Wanted to buy a low mileage tundra. Told the person on the internet chat (who is not a sales person by the way) exactly what I wanted for my vehicle, to then be told "we will not lose a deal over money", that was a lie. Drove over an hour to the dealership only to find out the vehicle I went to see was sold the day before. This after I asked her several times to let me know if it was sold. She said she would. We walked around the lot for 30 minutes trying to find it. This after repeatedly asking if the vehicle was still there. As of this review it is still listed on their website!! Then sales person says " don't worry will get you close on a new vehicle, $28,000 for a used and $34,000 for a new? $6,000 difference is not close, kind of the whole "bait and switch routine". Sales manager then made excuses on how long it takes to change the inventory status. Could not believe the lack of ethics with the personnel that represent the dealership from the internet person to the sales manager. Wasted 5 hours !!!!!