Jigna shah

Review of Sherman Dodge/Schaumburg Jeep

I had a bad experience over the weekend with Zeigl...

I had a bad experience over the weekend with Zeigler Service in Schaumburg. After posting a complaint, Zeigler's Direct Service Manager " Mario Giannese" Contacted me and apologized for the inconvenience and assured me that appropriate steps would taken to fix the lapse in their service department. He then went above and beyond to ensure that my Jeep got the services it needed and he himself picked up my Jeep and dropped it off at my location. I am very thankful to Mr. Giannese and just amazed at the quality of customer service he was ready to provide. I would highly recommend Ziegler's service department where people like Mr. Giannese are in charge.