See attached photo. Receptionist got us good with ...

See attached photo. Receptionist got us good with the "upgraded" view trick. Lmao! And the less than adequate customer service offered by the "tool" at the ride ticket counter was beyond pathetic. If I want talk to someone regarding travel to the top of the stratosphere, I'd prefer a person that's not preoccupied tossing a pen in the air while speaking in a dismissive manner, and can't even make eye contact with me. I walked away thinking he must be quitting his job soon. All in all our stay was a zero star, but it's impossible to rate a zero on here. Alas, I'm forced to send one star to represent zero.