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Abigail Boyd

3 years ago

Our waitress disappeared multiple times. We enjoy...

Our waitress disappeared multiple times. We enjoyed the appetizers. My food came out cold. I ordered chicken teriyaki - imagine taking a bite of cold chicken with thick teriyaki jam on top. It was disgusting. The waitress went missing again shortly after delivering our food so I waited almost 10 minutes while my husband tried to enjoy his meal. When I explained my food was cold and gross, she didn't offer me a solution! She just took my food away. We ordered another bottle of sake as an attempt to salvage our date night. 15 minutes later she swings by to say they don't have the sake we want. At that point we asked for the check. We paid over $100 for the worst restaurant experience in my life. I expected better from Sansu.

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