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Celisse Moyer

4 years ago

Alex was great! He explained the timeline to me an...

Alex was great! He explained the timeline to me and was prompt with his responses. I ended up leasing a new Q5 and did not keep my A4 after it was serviced however, Alex was still very attentive the entire time. I would have liked if someone came out to my vehicle and greeted me versus me walking in to look for my advisor. As a former Mercedes owner this was a standard practice at most of their dealerships. Thanks again for a great experience!!

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