I LOVE Toyota. My partner and I have leased Toyota...

I LOVE Toyota. My partner and I have leased Toyota for many years. We consistently had the same sales representative and have been loyal to him and the dealership. After the last lease we learned the sales representative left the company and we met a new representative. The representative we met was not knowledgeable about the cars and read information about their lease deals and vehicles from a computer screen. I was interested in switching from a 4 Runner (which we had consecutive leases for many years) to a Tacoma because we need a truck. I wanted to see the Tacoma and learn more about it's features. We did inform him that we would be making a decision in the next 30 days (not the day we visited the dealership). He took us to the truck, unlocked it, and then became uninterested. We asked about specific features (i.e. auto lights, auto wipers, etc.) and he answered them incorrectly. Two days later we went to Gresham Toyota and the representative was absolutely magnificent! He was very knowledgeable and enthusiastic about Toyota's products. I did not buy anything the day we met (I also did not feel guilty) - but we are buying from him in two weeks and he now has a long term client. I love Toyota!