James Buehlman

Review of Gwinnett Place Ford

KINGS OF FALSE ADVERTISING@!!!

KINGS OF FALSE ADVERTISING@!!!
I called gwinnett ford on a tuesday to inquire about a 2011 Ford Edge that they had posted online for 20,900 with 29000 miles. I spoke to a salesman there that confirmed the price of this vehicle. It sounded like a good deal so my family and I drove 49 miles to go look at this crossover. When we got there we were greeted with great hospitality from the used car sales manager. The salesman walked us all over the back lot to look for a car that wasn't there. After about an hour at the dealership they rememberd that they had loaned the car out to a different customer for the weekend. The sad thig is that I had gotten a call from the manager saturday night confirming my appt. They offered to bring the car to me when they get it back which was nice.
After I left I called him back to get what the pricing with dealer fees would be. This was ridiculous!!! The salesman Michael said well the price of that vehicle is actually 22,900 plus tax and dealer fee. I asked him how did it go up 2000. He said "we did the certification on it and possible repairs." The car is still under factory warranty, what did you have to fix? Salesman " I'm not sure...if tires or brakes were bad that could have been it" Couldn't believe the line of crap this guy was feeding me. What happened to INTEGRITY and CUSTOMER SERVICE.