Long story short, I want to share my horrible stor...

Long story short, I want to share my horrible story with LG warranty + FutureTel (Canada's repair service provider)

LG G6 showed issues with speaker
Contacted LG Support and verified IMEI, S/N and warranty period. Was told to ship my phone to company called "FutureTel"
3 days later, FutureTel comes back and tell me that "CUSTOMER TAMPERED ON BATTERY COVER (AFTER MARKET)". Giving 2 options. First to pay $650 and fix my phone or $35 to get my phone back
Just to clarify, phone has never been opened obviously.
Replied back saying that it makes no sense and this shouldn't happen.
FutureTel sending a photo of phone internal with a circle(I don't even know what the f*** pic describes)
Contacted LG and escalated this issue. Waiting for response. They said executive team will investigate and respond
Summary: FutureTel breaks your phone, refuse to fix (or can they even?), then ask for your money

Lesson Learned: Never ever ship your device to FutureTel... They break your phone purposely and then ask for money. I'm not the first one to have this issue, such cases have been reported numerous times. If you absolutely have to, take a pic/video of your internals and sue FutureTel when they make shady move.

Shame on you LG and FutureTel !

EDIT 1: I got response from LG support that this case is being reviewed will keep this post updated