The hotel was very charming and the outdoor sittin...

The hotel was very charming and the outdoor sitting area was awesome. Front desk folks greeted us every time we arrived or left the hotel. They had fruit infused water in the lobby all the time. It's really nice. Would have been 5 stars, but had some issues with the valet when we arrived. The one lady grabbed our large bag and dragged it out of the back, which promptly scratched the bumper. I immediately let the front desk lady know since she was standing with us at the car and she apologized immediately. She also informed the valet who apologized that night when we saw her next. Nice that they apologized, but there's still a scratch on the bumper. :/