Enquired with the intention to make a purchase fro...

Enquired with the intention to make a purchase from them, but was provided with the wrong quotation and further comments were ignored.

I know, your team is overwhelmed. Which is why I am still not putting off making a purchase just yet.

Contacted them recently because I observed them offering MSI Gaming X Trio around end of March so I enquired for a quote with the necessary changes to the GPU and casing that I wanted (CM TD500 Black).

First few replies were reasonable in terms of timing, but that is when it started going downhill.

I was quoted for a $2315 Dream Build, $2700+. At first thought, I was puzzled on why a simple GPU and case swap warrants such a huge increase in cost, it was then I saw that the components were wrong, the wrong CPU was provided, the GPU that I mentioned I didn't want was provided, only the case that I wanted was listed correctly.

One of your employees said to use that communication channel as follow-up, and so I did. Only to be ignored. I would like to give the benefit of the doubt that they were busy, only if they got my quotation parts correct. It really makes me feel like whatever I asked for has fallen into deaf ears.

I have only heard good things about Dreamcore from my friend. But this entire process has changed my mind if I really would like to make a purchase at this timing.

Regards

EDIT:
Jonathan got back to me way past his working hours (I presume) and the correct quotations are correct. The price quoted seemed extremely attractive to me as well. Much appreciated Jonathan!