Natalie F. Review of VCA Pets are People, Too - Ans...
I would not recommend this facility. Although the ...
I would not recommend this facility. Although the people are very friendly (I feel almost bad leaving this review), they seem to be so overwhelmed that they missed things that would have put my puppy in harms way had I not asked questions. I was shocked and extremely concerned about the lack of knowing his history / checking what's in their system when I started to ask questions.
They had no idea what they did to my puppy just 6 days earlier (I took him on a Sunday and followed up on Saturday), and they almost vaccinated him twice for the same thing which would have made him really sick. They hadn't even looked at his history, which was outlined in detail in their system and on my last receipt. They also told me to come back for a vaccine in one week, and then the next vet said he didn't need it for another 3 weeks... I have no idea what's accurate and am moving my puppy to a facility that will spend the 2-3 minutes it takes to read his history and make sure they are providing the best care, not the fastest care.
Again, very friendly staff and very well-intentioned - they love animals! But overwhelmed. I will never bring my pet here again.
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