Lateresa Porter

Review of LUV Manicures and Pedicures

Ive never been here before, literally first time a...

Ive never been here before, literally first time and it was 5:30 they closed at 6. I was refused service because I didn't have an appointment and the girls working with no clients were sent home at 5:30. So I was told basically if i'm not there within an hour before closing I wouldn't be seen since the girls go home are sent home then. The reception wasn't apologetic and was pretty rude, not one apology given. She just looked at me like I was lost and should've known better to come there. I just didn't feel very welcome, not once did she attempt to even get up to see if anyone had left, leaving someone available to do my pedicure. As I stood there waiting, customers were leaving and still she sat there, I honestly felt invisible. Worst customer service ever, all I wanted was someone to take the cramp out my feet and stress away. Id been putting off a pedicure for months and finally had time for one.. needless to say I won't ever return...