Zyra A

Review of Shoprite Lyndhurst

Terrible shoprite store. First, in the last two we...

Terrible shoprite store. First, in the last two weeks 3 of my items got scanned at a much higher price (almost double). I noticed that when walking back to my car. Then walk back to the store and stand in the customer service line for another 15-30 minutes. Second, the reps are rude and will blame the customers for not having checked the prices correctly. (which is not true). Twice of these 3 times, I made the rep walk with me to show the correct price advertised! They don't even have the courtesy to apologize for their mistake. The third time, the rep refused to check, I decided to return the item rather than pay double to what was advertised.

Shoprite is NOT like other grocery stores - when other stores make a mistake in pricing, they apologize and credit immediately for the entire item. I am going to stop shopping at Shoprite.