Large room. Walk in shower on ground floor request...

Large room. Walk in shower on ground floor requested originally allocated third floor room and only when asked contingency plan for evacuation if there was a fire room changed to first floor. Only problem was still needed lift and engineers working on lift and was going to be at least 20 minutes. Other route had three steps to negotiate with a wheeled walker!
Swimming pool and jacuzzi lovely as was steam room.
More staff training required as initial reply to how I would be evacuated if there was a fire was to use lift!