kyle jones

Review of SelectHealth

We've had Selecthealth for years and they're mostl...

We've had Selecthealth for years and they're mostly great. They are expensive though. We also had something come up recently so we called the member services number to find the closest instacare in network but the line is closed on Sundays. Don't they realize people get hurt on weekends too?! We also had an issue where we called to find a specialist, they recommended one but then we got a bill because he wasn't in network yet. We filed a claim against this though and they rebilled us as if he was in network. I know all insurance is expensive and they all have a "network" that is a hassle to figure out and work around but it doesn't mean they should be this way. I also feel like I pay enough they should have someone I can talk to (not just a website or automated voice) 24/7.