Good pricing, generally nice staff, but piss poor ...

Good pricing, generally nice staff, but piss poor customer service. Wait 3 weeks on an order with zero communication after leaving several voicemails, finally get through to Cody to let her know we went with someone else and she said "I'll cancel your order" and hung up (order still wasn't ready btw). Use them only if you aren't in a hurry or aren't concerned about good CS. Bummer, they lost a good customer!