Heather Mitchell

Review of Lodge of Four Seasons

Our room and the pool for the kids has been the on...

Our room and the pool for the kids has been the only above 1 star experience so far. The thermostat in our room didn't work and the room was up to 76 degrees before we could get service to look at it. Cannot get it below 72 in here. Wifi is supposed to be available in all rooms....however it doesn't work :(. Hard to be on a business trip and not have Internet access. Finally what will drive us off resort is we went to Shutters (a restaurant on the resort) for dinner and was there 1 hour and 15 minutes before we received our order. Very dissatisfied and all we received from Megan the manager was I'm so sorry, this is the first night by myself and I only have two cooks. Hello it's Friday night and there is NO Vacancy.....and we have 3 nights to go.....I hope it gets better.