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We've been looking for a pre-owned Lexus and have ...

We've been looking for a pre-owned Lexus and have come in on a couple of occasions to test drive. We've dealt with three different salesmen (one passed us off to another) and encountered the same attitude when we sat down to make a purchase. It seems they've taken the position that since they're the number one dealer in the country, they don't need to negotiate. Their competition had the exact same Certified model we were test driving for less with navigation. When we pointed this out, they still refused to budge on the price. Interested customers there on site willing to make a purchase. We bought the car from the competition. You sent us to your competition. You guys have a serious problem that needs to be addressed, otherwise that number one dealer you're hanging your hat on can just as quickly turn on you.

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