Maci Ben

Review of Banner Thunderbird Medical Cen...

Went to Ob Triage 12/14 around 12p to get checked ...

Went to Ob Triage 12/14 around 12p to get checked out, Tech sitting at desk did not bother looking up and rudely asked what I was there for. She made me feel very unwelcome and as though I was an inconvenience. I completed my registration and was told to wait for the tech to room me, waiting was not the issue, the fact that my husband and I just stood in the middle of the hall without her acknowledging us (again, just staring down) until she was done with whatever she was doing is . A little communication goes a long way, something she should definitely work on.

The nurse I had, I believe her name was Jodie, was very thorough and helpful. She made me feel at ease and let me know what was going.