Kelsie Smock Review of Sawgrass Marriott at Pone Vedr...
Wow! Just checked in and really disappointed.... n...
Wow! Just checked in and really disappointed.... not the quality I expect from a Marriott. Rude customer service at check in. Out dated, bad smelling, and dirty room- dirty toilet, dirty wrinkled sheets, dusty room, dirty vents, dirty mirror, beaten up remote, burnt out light, broken iron, dirty gross light switch, and a warped, used, and germy food menu was left on my pillow. Small counter space in bathroom, no USB ports in room, no smart TV, and not shuttle service.... will be staying here for a few more days. If we weren't here for a wedding we would be leaving and going to another hotel.
*Update: woke up at 2 am with an itch on my arm and found several bed bug bites!
Contacted Marriott and have not heard back yet!
Avoid this hotel at all costs!!!
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