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Craig Larson

4 years ago

Great at first. Once boat picked up it was a diffe...

Great at first. Once boat picked up it was a different story. Within 3 days I had an issue with one of the Hummingbird graphs. I called and Dan's response was "not my problem. You need to call Hummingbird. I can't do anything if you know what I mean". After spending $150 to have a defective 2D transducer replaced it seemed to work ok. Three weeks later the graph went out and per Hummingbird tech support needs to get pulled out of the dash and returned. Hummingbird estimates between 3 -6 weeks until it is returned. Now I have a hole in my dash with no graphing capabilities. I was essentially forced to purchase a new unit or miss out on a good portion of the season. A reputable dealer would have handled this upfront without passing the buck to the customer. Be very careful what you think may be a good deal and turns into a cluster that costs you a lot more than your perceived savings.

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