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wayne Review of Quaglino's Restaurant London.
i wish i could review the venue but the pre-servic...
i wish i could review the venue but the pre-service led me to cancel. when i booked the table (max size 8) i checked for when the set menu was available and set my booking accordingly. then a week beforehand i get an automatic 'reminder' email telling me there's no set menu... news to me!
i checked their site and all the set menu conditions had changed.
when i replied asking that they honour it they ignored me!
low customer respect is definitely something to avoid even in the plushest of venues.
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