c cReview ofEwing’s Outpost RV
We purchased a 2021 Cherokee Wolf Pack 23PACK15 To...
We purchased a 2021 Cherokee Wolf Pack 23PACK15 Toy Hauler this past Thursday from the Outpost RV. We had to schedule a date and time more than a week in advance to sign financing paperwork and to go over the RV since it was just being sent over from the manufacture and there was a death in the family of the sales manager. The young woman who does the financing paperwork was amazing however they don't have anyone after 3pm mon-fri who can complete financing paperwork, and no one on the weekends either, as informed by Jeremy. It makes it extremely difficult for anyone to purchase anything from them, especially in our case where I had to fly my wife and daughters up from our home in Texas to sign the paperwork. We were told that they would go over the RV with us when we scheduled the appointment, something that never happened and was even told to my wife that they are so busy they don't have the time to do that. They were quick to take our money, but not go over the unit with us. We had issues with the new Furrion back up camera installed on the RV. The guys who work in the garage outback were amazing. They tried three different camera units in order to rule out any issues. Come to find out from Furrion 2019 and newer Chevrolets admit an electrical interference that don't allow the wireless camera to talk to the head unit inside of the truck. This was found out after we had left the facility and after 2 hours of us standing around while they swapped out cameras. Yes the price was by far the best out of anyone around, however the service level on the sales side didn't make up for the savings on the RV. I personally wouldn't do business with The Outpost RV unless it was a warranty claim issue.

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