I had reservations to go and they were cancelled b...

I had reservations to go and they were cancelled because the casino was closed down due to the pandemic. I had food credits, hotel offers and slot credits. Now that I am planning a trip to go again soon I found out I have none of those things anymore. It was not my fault I had to cancel my trip. When I called and spoke to someone about this issue they were not helpful and just said that it was an automatic thing that is kept on the computer. Thanks IP... I will take my business elsewhere ;)