Devon Gier

Review of Capt'n Jacks Island Grill

I went here a few times last week just for the atm...

I went here a few times last week just for the atmosphere and weekly specials. The service was overall bad. I am not the one to complain but the waiters/waitresses would completely ignore us. We were sent upstairs because we wanted to be on the deck where we waited to be seated by another waitress. Nobody seated us so we had to go find someone. The tables and seats upstairs were soaked from the storm that was earlier that day. I asked for a cloth to dry it off. She took about 10 minutes to come back. Mind you, it was not busy at all. There was only one other table with people up there. She came back and handed me the towel to wipe down my table with. The staff was pretty clueless. I don t like to complain but this was just not good. I love the atmosphere and the location of it but the customer service was lacking.