Normally I don't post a review but this is my seco...

Normally I don't post a review but this is my second one today. Posted one to RK Chevrolet and now here. We have bought five vehicles from Beach Ford in the past: 3 Ford Focuses, a Ford Escape (my parents' car), and a Ford Flex. We recently took our 2011 Ford Flex in for a repair. We were given a quote around $9,000 to replace the engine for a broken water pump. Then my husband spoke to John about trading in our vehicle for a new vehicle. He gave us a trade-in value of $200 for our 2011 Ford Flex. Needless to say, we went back to the dealership and picked up our Flex. Thank God RK Chevrolet worked with us and we were able to trade-in our Flex for a 2019 Chevrolet Traverse Premier. They gave us a great trade-in value knowing that we had the water pump issue. Beach Ford, you have lost a loyal customer and all the repeat business and referrals we have provided over the years. Hope your bottom profit line was worth it.