My experience has been exceptional.

My experience has been exceptional.

I called Paramount because I needed to cancel my membership but when I had to cancel, the ending amount was not adding up to what I expected. When I called, I got to speak to Jesus, an outstanding representative, who I explained my situation too. I had been misinformed when i opened up my membership. I got charged with an annual fee and in order for them to waive my fee Jesus needed to speak to his manager who was in a meeting at the time. Jesus promised to call back, to which I was skeptical, but surely enough he gave me a call back the next day as he has promised. In the end, my fee was waived and I had an exceptional experience. Super convenient and effortlessly.

I want to thank Jesus for being so professional and pleasant to talk too over the phone, he sure went out of his way to help my needs and his manager for being nice enough to waive my fee.

Vasa Fitness is amazing! I cannot wait for them to expand and provide their services all over the US!