Lauren Holder

Review of Massage Me of Jacksonville

Do not go here it is a rip off!. My father flew in...

Do not go here it is a rip off!. My father flew in from Florida and had back issues so figure I would book him an appointment for a 90minutes DEEP TISSUE ( just so I m clear Samatha) massage from Tristan the therapist which was $75. My father received a horrible experience shared it with the front desk agent and they did nothing to accommodate my father needs & wants. Samantha who is the General Manager & charge of this region expressed to me the owner can t do anything or she could do since my father didn t get up from the table ( awkward experience ?). After my dads massage I had to help relieve his pain and booked him another massage somewhere else s! This is horrible guest standards and if you ever have a bad experience make sure to get up during the middle of your message and leave because that is their policy. Go to About Touch it s right down the road and you will have a positive experience which is where I brought my dad after massage envy didn t take care of him.
Sorry message envy you should probably take care of your guest first. I shouldn t have to chase $75 then your only solution is for me to come back in and pay ANOTHER $75. That is why you folks have the reputation of being the McDonalds version in the massage world. I paid $175 towards massages and a lesson learned to never trust massage envy ever again!