Bud Wolf

Review of Mercy Gilbert Medical Center

I give the staff a 5 (for the most part). They wer...

I give the staff a 5 (for the most part). They were patient caring and professional -- a few bad apples but considering the ER had to be closed and every bed in the place was full -- and then some, they were extremely busy. My most stressful time was in the ER. When you first get there -- for what ever reason -- your little bubble of reality is miserable, in pain, anxious, afraid -- wherever it falls on the scale of 1 to 10. It's hard to be patient, minutes seem like and hours -- and sometimes it is. I was sick and miserable and inpatient but not as bad a the man having a heart attack or the woman in labor, or the car wreck patient. I was triaged a lower priority it made sense but still frustrating because it was my crisis. Getting frustrated only returns frustration and can makes it worse -- at least that's what my daughter kept telling me! The staff are humans taking care of humans and we all have our buttons. I'm most grateful for the care I got. The facilities were clean and pleasant. The staff on 2B was great especially Angel, Sunshine, Mike, Michelle... everyone. Our health care system needs fixing bit those providing the care are Angels for working within the system we have, and for putting up with the public who are already in pain when they get there. Thank you!