I purchased a car here along with a program for fr...

I purchased a car here along with a program for free oil changes and gap insurance. First of all when I called the person who directs the call I asked her if I can talk to services she couldn't understand me (maybe because my phone was cutting off) and she was getting a horrible attitude. When I finally got passed to services, they ended up saying I needed to wait 2-3 days because they were booked all those days? That doesn't sound like good service. Plus they never send letters when you purchase a car to see if you were satisfied with the agent or car ect. Why purchase a car where you don't get treated right. I regret not going to Chevrolet and buying the car there (they also had the car I wanted) because my dad purchased a car at Rick Hendrick and they have the best customer service plus when you purchase a vehicle there they call multiple times to see how satisfied you were as soon as you step inside the dealership.