Bryan Unger

Review of Audi North Austin

I'd like to thank Audi North's Service Dept. for t...

I'd like to thank Audi North's Service Dept. for the service completed on my Audi last week. Mike Laughlin was my Service Advisor at Audi North Austin and he was very polite, prompt & professional. I called ahead of time to schedule an appointment for a service interval and to also insure the availability of a service loaner vehicle . I was greeted at my car door by an Audi team member, we then walked inside to Mike where we double checked what was being done. As we finished up, I watched my car pull away and my loaner pull up :) Just like that I was done, it was seamless. I opted to speak to Mike at Audi North Austin through text and in the next day or so I received a message from Audi North Austin's Service
Department, informing me that my vehicle's service was complete. Thank you Mike and Audi North's Service Department for making this service visit as stress free as possible.

-Bryan