Conference calls disconnect everyone on the call a...

Conference calls disconnect everyone on the call after 45 minutes on a paid subscription. Not only have I been paying for months for a subscription to the conference call software but I have also been trying to get support to help resolve the issue. Support sends me to sales, sales sends me to support and vice versa. Finally, support states they will look into it offline, after hours on the phone, come to find out after they hung up they closed my support ticket as resolved, with no resolution. Terrible company, terrible product, and terrible service and support.