Laura Dowman

Review of Grand Hyatt Melbourne

We had the diplomatic suite on level 31, amazing r...

We had the diplomatic suite on level 31, amazing room with great views. The kitchenette only offered a mini bar fridge and a microwave, and not much crockery or cutlery. We had access to the lounge which had good nibbles and drinks, it was very busy most times we went. We had lovely surprize gifts: cheese, wine, chocolates, fruit and even gingerbread, which were all very nice. The cleaners were very efficient and left the place looking perfect everytime. I did have some issues picking up my brother upon check out, I think the man manning the valet station thought we were uber drivers and ordered us to move our cars elsewhere, which wasn't a plesant experience. The other valets where extremely helpful picking up our numerous pieces of luggage from the room and patient as we tried to load all our luggage into the car. We had a wonderful stay and will likely visit again soon.